| 000 | 00435nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 220901s2010 xx 000 0 eng d | ||
| 020 | _a8184885798 | ||
| 082 | _a658.812 Q0;2 | ||
| 100 | _aBhat, K Govinda | ||
| 245 | _aCustomer relationship managemeent | ||
| 260 |
_aNew Delhi _bHimalaya Publishing House _c2010 |
||
| 650 | _aManagement | ||
| 650 |
_aCustomer relations _93991 |
||
| 650 |
_aCustomer services _92277 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c8453 _d8453 |
||