000 00317nam a2200121Ia 4500
008 220901s2000 xx 000 0 eng d
082 _a658.8 P0;1
100 _aRampal, M K
245 _aService marketing: concepts applications and cases
260 _c2000
650 _aMarketing - Management
_9573
942 _2ddc
_cBK
999 _c6151
_d6151