000			00437nam a2200157Ia 4500
008			220901s2018 xx 000 0 eng d
020			_a9789387684003
082			_a658.812 Q8;4
100			_aYadav, Reena
245			_aConsumer affairs and customer care
260			_aNew Delhi _bJSR Publishing House _c2018
300			_a(PB)xviii,222
650			_aConsumer behavior _91997
650			_aCustomer relations _93991
942			_2ddc _cBK _05
999			_c3386 _d3386